At SAMI AI Marketing LLC, we take pride in the exceptional quality and integrity of our marketing services. We are committed to our clients' satisfaction and strive to meet your business needs with professionalism and excellence. This Refund Policy explains the circumstances under which SAMI AI Marketing LLC may provide refunds.
Eligibility for a Refund
- Services Not Rendered: If for any reason we are unable to render the marketing services that you have paid for, you may be eligible for a full refund of the payment made to SAMI AI Marketing LLC.
- Service Cancellation: If you cancel your service subscription before the service has commenced, you may be eligible for a full refund. Please note that if the cancellation occurs after the service has started, you may only be eligible for a pro-rated refund based on the unused portion of the service.
- Non-Satisfaction: If you are not satisfied with the results of the service provided, we ask that you first contact our customer support team so we can attempt to resolve the issue. If we are unable to remedy the situation to your satisfaction, a partial or full refund may be offered at the discretion of SAMI AI Marketing LLC, depending on the specifics of the case.
Non-Refundable Circumstances
Please note that we do not issue refunds under the following conditions:
- If you have violated our Terms of Service.
- If the service has been fully rendered.
- If the product or service was customized or tailored to your specific needs.
- If you have simply changed your mind about the service after work has commenced.
- If you fail to provide the necessary materials or information needed for us to complete the service within the agreed-upon timeframe.
Refund Process
To request a refund, please follow the process below:
1. Contact our customer service team via email at support@samiagency.com within 7 days of service delivery.
2. Provide your order number and a detailed explanation of your reason for requesting a refund.
3. Allow us 3-5 business days to process your request and respond with our decision.
Exceptions
Please note that certain services may be non-refundable or may have specific conditions for refunds as stated at the time of purchase. These exceptions will be clearly communicated before the transaction is completed.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at support@samiagency.com or phone number (307) 461-9684
Policy Updates
SAMI AI Marketing LLC reserves the right to modify this Refund Policy at any time. We will notify our clients of significant changes by placing a notice on our website.
Acknowledgement
BY PURCHASING SERVICES FROM SAMI AI MARKETING LLC, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS REFUND POLICY, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS.